At b111, we believe that gambling should be an enjoyable form of entertainment — never a source of stress, financial harm, or personal distress. This page outlines the tools, resources, and commitments we have in place to help every player in Bangladesh maintain healthy gambling habits and seek support when it is needed.
Responsible gaming is not a checkbox for b111 — it is a foundational part of how we operate. These six commitments shape every decision we make about player protection.
Access to the b111 platform is restricted to adults aged 18 and above. We apply identity and age verification checks during the registration and KYC process to ensure compliance. Any account found to belong to a person under 18 will be immediately closed and any funds returned to the original source.
b111 allows you to set daily, weekly, or monthly deposit limits on your account. Once a limit is set, it takes effect immediately. Any request to increase a limit is subject to a mandatory waiting period to give you time to reconsider. Reducing your limit, however, takes effect straight away.
Our time-out feature lets you take a short break from the platform — for 24 hours, 7 days, or 30 days — without permanently closing your account. During a time-out, your account is locked and you will not receive any marketing messages or promotional offers from b111.
If you feel that gambling is having a serious negative impact on your life, you can self-exclude from b111 for a minimum period of 6 months or permanently. During self-exclusion, your account is fully blocked, all promotional communications stop, and re-activation requires a formal review process with a mandatory cooling-off period.
In addition to deposit limits, b111 offers loss limit controls that cap the total amount you can lose within a defined period. This tool is particularly useful for players who want to enjoy the platform without the risk of unexpected large losses in a single session or week.
Our player support team is available seven days a week during Bangladesh Standard Time (BST, UTC+6) business hours. If you are concerned about your own gambling behaviour or that of someone close to you, our team can guide you through available tools and point you toward additional help. Contact us at [email protected].
Responsible gaming refers to a set of practices, attitudes, and platform safeguards that help ensure gambling remains a voluntary, affordable, and enjoyable activity. At b111, responsible gaming means that players are always in control of how much they spend, how long they play, and whether they continue at all.
Online casino games and sports betting — including cricket betting on BPL, IPL, and T20 World Cup markets — are forms of entertainment. Like any entertainment, they involve spending money. The key difference between recreational gambling and problematic gambling lies in whether the player retains control over that spending and the time they devote to it.
b111 is designed with responsible gaming built into its core architecture. That means protective tools are not buried in obscure menus — they are accessible from within your account at any time, without requiring you to contact support first. Our platform also runs automated monitoring in the background to flag unusual patterns that may indicate a player is at risk, allowing our team to reach out proactively.
We encourage every b111 player in Bangladesh — whether in Dhaka, Chittagong, Sylhet, or anywhere else — to treat gambling as one leisure activity among many. Set a budget before you start, play within it, and stop when you reach it. Never chase losses, and never gamble with money you cannot afford to lose.
Important Notice: Gambling is not a reliable way to earn money. The house always has a mathematical edge, and past wins do not predict future results. If you find yourself gambling to recover losses, to escape stress, or with money meant for essential expenses, please use our self-exclusion tool or contact our support team immediately.
For Adults Only: The b111 platform is strictly for players aged 18 and above. If you share a device with younger family members, please use your device's parental controls or browser-level content filtering to prevent accidental access to gambling content.
Every b111 account comes with a full suite of responsible gaming tools. Here is how each one works and how to activate it.
Set a maximum deposit amount per day, week, or month. The limit activates immediately once saved. Increases require a 7-day cooling-off period; reductions take effect at once.
Cap your net losses over a chosen period. When your loss total reaches the cap, your account is temporarily paused for that period until the limit resets at its scheduled interval.
Pause your account for 24 hours, 7 days, or 30 days. Your account data is preserved and you can return after the period ends. No marketing will be sent during a time-out.
Permanently or temporarily block all access to your b111 account for a minimum of 6 months. Re-activation requires contacting support and completing a mandatory review.
Problem gambling can develop gradually and is not always easy to recognise from the inside. The following signs may indicate that gambling has moved beyond recreational activity and is beginning to cause harm.
If you recognise any of these signs in yourself or someone you care about, please reach out. You can contact b111 support at [email protected] to activate self-exclusion or simply to talk through your options. Seeking help is a sign of strength, not weakness.
Ask yourself these questions honestly. If you answer "yes" to two or more, it may be worth taking a break and speaking with someone about your gambling habits.
If you believe gambling is becoming a problem for you, taking action early makes a significant difference. Here is a clear, step-by-step guide to getting help through b111 and beyond.
Recognising that gambling is having a negative impact is the first and most important step. Be honest with yourself. Review your transaction history in your b111 account to get a clear picture of your spending over the past month.
Log in to your b111 account and navigate to Account Settings to activate a time-out. For self-exclusion, email [email protected] directly — our team will process your request promptly and your account will be blocked the same day.
Our support team is available seven days a week at [email protected]. They can walk you through all available protection tools, answer questions about your account, and provide guidance without judgment.
Talking openly with a trusted family member or friend about your gambling habits can provide immediate emotional relief and practical support. You do not have to manage this alone.
Qualified mental health professionals, counsellors, and addiction specialists in Bangladesh can provide structured support for problematic gambling. Your GP or a mental health clinic in Dhaka, Chittagong, or other major cities can refer you to appropriate services.
The following practical habits will help you stay in control every time you use the b111 platform, whether you are placing a cricket bet on a BPL match or spinning the reels on a slot game by Pragmatic Play or NetEnt.
Need Immediate Help? If gambling is causing you serious distress or financial harm right now, do not wait. Email our team at [email protected] and request an immediate account suspension. Our team will action your request the same day, any day of the week. Your wellbeing matters more to us than your continued play.
b111 is here for entertainment — and we want it to stay that way. Explore our games responsibly, use the protection tools available to you, and reach out any time you need support. For adults aged 18 and above only.